Looking for a C - Zentrix Alternative?
Over 2000 customers trust Ameyo’s secure, robust, and flexible customer engagement platform.
-- Trusted by 2000+ Enterprises in 60+ Countries --
Preferred Call Center Software for Customer Engagement
Ameyo Vs C-Zentrix for customer engagement
Never Compromise on Security
Your customer data security is of the utmost importance. Ameyo’s platform is PCI DSS compliant and ISO 27001 and ISO/IEC 27018 Certified. Ameyo offers multiple layers of security features such as AES 256 based data encryption, DTMF tone masking, number masking, strict access control using an in-depth security compliance methodology.
Setting up was Never this Easy
Don’t lose time in setting up your call center. Be up and ready to serve your customers within hours with Ameyo’s cloud call center solution. As compared to C-Zentrix, Ameyo’s flexible and advanced offering allows you to choose the deployment option most suitable for your business requirement. Cloud, on-premise, or hybrid – opt for a solution of your choice!
Have your Business Running 24*7
Enjoy consistent uptime, smooth operations while serving your customers from anywhere and anytime. As compared to C-Zentrix, Ameyo offers High Availability (HA) and Disaster Recovery (DR) combined with 99.995% of uptime ensuring business continuity.
Intuitive Interface for Agent Experience
We like to keep things simple but efficient. Ameyo’s easy to use modular interface with pleasing UI not just improves your agent’s experience but also allows them to serve the customers efficiently and effectively. With customizable themes and colors, you get to make the solution your own while aligning it to your brand communication.
Be Smart about Omnichannel Engagements
Deliver a hassle-free, seamless, and delightful experience to your customers across all communication channels. Ameyo’s Unified Desktop allows the agents to view the complete customer journey on a single screen – without having to toggle between tabs. With all the information at their disposal, the customer service executives can deliver a contextual and personalized customer experience.
Be Flexible - Work from Office and Remote
Do not restrict your contact center to a location. C-Zentrix Contact Center alternative Ameyo brings to you a range of remote call center solutions. Depending on the available agent infrastructure, they can handle inbound and outbound calls from their feature phones, smartphones, or a laptop. All this while the supervisors and managers can remotely monitor agents’ performance along with identifying any issues with the agents’ device or other infrastructure.
Don’t miss out on Enterprise Grade Security & 99.95% Uptime!
Ameyo empowered Awash Bank with an end-to-end system
Ameyo empowered us with an end-to-end system that was easy to use. Furthermore, we were delighted with the capability of the solution to match to our specific business processes and enhance our customer experience
Yohannes Tsegaye
Director, Customer Experience Directorate | Awash Bank
Ameyo is a feature-rich solution with several integration capabilities
We have been using Ameyo to handle our calling operations and the journey has been really good so far. It is a feature-rich solution with several integration capabilities, which truly makes Ameyo our first-ever choice in contact center solutions space. What further aligns Ameyo with us is our shared vision of expanding in the Middle East region and I am sure Ameyo will help HalaSat in the mission.
AlHashem
Contact Center Manager
We are really pleased to use Ameyo’s service, especially the salient feature of VoiceBot
We are really pleased to use Ameyo’s service, especially the salient feature of VoiceBot which is enabling Human Line Conversation. Our customers interact with Ameyo’s VoiceBot by perceiving it as a Liveperson, so they respond in a similar way. Moreover, we can able to achieve a 40% cost saving on operational costs due to automated calls.
Thanks a lot for the Wonderful Product.
Special Thanks to the team for patiently handling our request & delivering beyond expectations.
Kumar Konar
Collection Head
Ameyo helped Gulf African Bank make their business more efficient and profitable by offering them unique solution
At GAB we have had the pleasure to use the system for about 2 years now. Overall, it has been able to meet the desired expectations that we had as well as improved our quality of service.
Phidelis Mwarenge
Contact Center Team Leader
Metro Edge Technologies increases its productivity by 60%
Ameyo’s Remote Contact Center Solution has helped us increase our productivity by 60%. It is a very effective solution that helps our agents
Kingsley Bennett
CEO
Khan Bank chooses Ameyo because of its highly efficient, flexible, and secure solution
The implementation scale was huge with lot of complexity. It was a major task for us to comply with security requirements and other business requirements. The project team worked effortlessly, satisfying all the requirements.
Bilegt Tumurkhuyag
CX Senior Specialist
Sankar Rao A.
Director - Products
Shivam M.
Sr Network Engineer
Ehab M.
Head of Electronic Banking
Mitesh S.
System Support Engineer
The Ameyo Advantage
Leader in Customer Experience & Contact Center Solutions
Honorable Mention in Gartner Magic Quadrant for 3 Years
Awarded Frost & Sullivan Asia Pacific CCI Leadership Award
Deloitte Technology Fast 500 ASIA PACIFIC, 2014
