Conversations19 – Cambodia
Sept 4, 2019
The Goldmine of Contact Center Best Practices
Oct 17, Olympia City, Phnom Penh, Cambodia
In Association with
What's in it for You?
It has become imperative that the call center’s in Cambodia become aware of the emerging trends around Customer Experience. Modern technologies have made internal operations much simpler and less costly. These technologies enable modern call centers to combine omnichannel touchpoints with Quality control and compliance.
Conversations’19 brings to you actionable advice from Customer Service experts and Solution Architects who led Enterprise Contact Center deployments across BFSI Verticals in Africa, India, Middle East, and the Asia Pacific.
Panel Discussion
How to build a Modern Contact Center process?
- Learn how successful organizations in growing economies tackle the challenge of Customer focus.
- Get actionable insights into building a future-ready contact center in Cambodia.
- An unbiased perspective on evaluating the right contact center solution for your business
Speakers
Rahul Zutshi
Director – Marketing & Strategy
Ameyo
Deepak Basavaraj
Regional Manager – APAC – Ameyo
Binzad Aliar
Associate Vice President International Business, Ameyo
Erya HounHeng
Chief Executive Officer Advanced MSP Company Limited
Sithsophary Nhev
CX Consultant – Talk2 Solutions
