User Boot Camp
Familiarize yourself with Ameyo Admin View for Voice Configurations
Who should attend?
- Using Ameyo for Customer Service or Support Operations
- Currently using Ameyo Version 4.0 (and above) or planning to upgrade in near future
- Currently Working as Ameyo Admins or playing an active role in operations
- Currently Playing an active role in driving process improvements involving Ameyo
In this session, we’ll look at
How to configure custom-made disposition codes
Steps to configure your business hours for a single and multi-location setup
Suggestions to manage the messages you want your customers to hear on IVR
Tips to handle after office hours voicemails
Meet Our Speakers
Bijit Ghosh
Consultant – Pre Sales Ameyo
Surbhi Mehta
Product Manager Ameyo
